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The Diplomat Beach Resort
3555 S Ocean Dr, Hollywood, FL 33019
P: (954) 602-6000

Support ACI Alliance:

To obtain the necessary amount of meeting and exhibit space, ACI Alliance must commit to using a minimum number of guest rooms. If that commitment is not met, ACI Alliance will incur significant financial penalties and it will cause a major impact on the future programs that ACI Alliance is able to offer. By booking your room under the official ACI Alliance room block, you help ACI Alliance meet its hotel obligation. We thank you in advance for your assistance.

Guest Room Reservations:

Reservation deadline: May 31, 2019

Online Reservations: Click here or enter https://book.passkey.com/go/CI2019 into your web browser.

All events will take place at The Diplomat Beach Resort.  

Set along miles of South Florida’s white sand beaches and clear blue water, The Diplomat offers over 10 dining options, two outdoor pools and a world-class spa all under one roof. This iconic and vibrant beachfront property is just 10 minutes south of Fort Lauderdale and 20 minutes north of Miami.   

Special group rates for this meeting are $249 (single or double) per night plus state and local taxes and an optional $13 per night, per room resort fee. The resort fee includes local and toll-free calls, two bottles of water upon arrival, 4 beach chaise lounges per day, 1 group fitness class per day, transportation to and from golf location, unlimited range balls at golf location and non-motorized water sports. Complimentary internet is also available for guests booking under the CI2019 room block.

Reservations can be made online through the CI2019 Housing link or by calling 855-689-2911 and referencing the group code “CI2019”. 

Space is limited and reservations received after Friday, May 31, 2019, or after the room block fills, are subject to rate and space availability. A one-night deposit will be charged to the credit card on file upon making your reservation. Reservations canceled within 72 hours of arrival or guests who fail to check-in on the scheduled date of arrival will be charged the first night’s room and tax.

Check-in time is 4:00 PM. While every effort will be made to accommodate guests arriving prior to the check-in time, rooms may not be immediately available. Check-out time is 11:00 AM.

Note regarding Unauthorized Registration and Housing Services:

It has come to our attention there are companies operating on the internet claiming to offer registration and housing services for ACI Alliance CI2019 meeting. These companies are not affiliated with the American Cochlear Implant Alliance and do not offer any services on our behalf. You may receive e-mails or phone calls from these companies urging you to book hotel rooms or register for the meeting(s). Registration and housing should only be accessed from the ACI Alliance website or CI2019 website. Housing reservations should be made directly with The Diplomat Beach Resort.


If you are bringing your family along to take advantage of the beautiful resort, childcare can be arranged while you attend the conference. The Diplomat offers a supervised childcare program onsite at the Kids Club for children ages 4-12 years. The hotel concierge can assist with providing in-room babysitting services that have bonded and licensed sitters. Three agencies recommended by the hotel concierge are:

Escape Sitters: (954) 481-2122 *Offers multi-lingual services for children ages 0-17.

The Babysitting Company: (888) 407-7822

Nanny Poppinz: (877) 262-6694

Last modified onMonday, 17 December 2018 20:52
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